5 years warranty
Users can also access a personal "My area", in which products
or projects can be saved and organized into folders from which
convenient personalised brochures can be automatically generated,
thus becoming a working tool. Central to the Artemide site is the
continuous and automatic updating of all data relating to products,
creating a reliable tool that supports designers and professionals
in the sector, who may now find all the information they need
for their projects (3Ds, lighting technology files, instruction sheets
and technical brochures, etc.).
Through the completely redesigned "Store Locator" section, it is
now possible to quickly view all Artemide showrooms, dealers and
service centres around the world. Through smartphones’ GPS, it
will be easier than ever to reach the nearest shop.
In 2019, interventions were made to give increasingly clear and
usable tools to the customer, from the introduction of new sections
such as Artemide Journal, dedicated to in-depth information
related to events, projects and the launch of new products, to the
presentation of the area dedicated to configurators.
The latter are useful tools to simplify the design of your own
composition of systems such as Alphabet of light and A.24. After
defining the dimensions of the space, it is possible to design the
desired system by reconstructing it with a practical drag and drop
of the different modules available. Once the project is completed,
the system returns a complete datasheet with all the components
and details that allow you to proceed directly to the order.
The graphic revision of the Artemide.com corporate website
presented in 2019 was developed in 2020 to increasingly implement
the application of accessibility criteria aimed at various types of
disabilities.
Artemide offers its customers an extended 5-year complimentary
warranty, testament to the quality and longevity of the products,
if used and maintained correctly. The warranty, activated by
registering the product online within 2 months of purchase,
provides the purchaser the right to have their product repaired
or replaced free of charge if the product is acknowledged to
possess a defect in material or manufacturing flaw as outlined in
the warranty’s terms and conditions.
V A L U E S , K N O W L E D G E & K N O W- H O W T O R E A L I Z E U N I V E R S A L P R O J E C T S
S U S TA I N A B I L I T Y R E P O R T
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