306
306
Terms & Conditions
ORDERS, PAYMENT AND PRICING
All orders placed with Porta Romana Limited and any subsequent
amendments to orders must be received by email or in writing.
UK
For goods purchased within the UK, prices are quoted in Sterling and
include VAT. Products are wired for use in the UK. Unless credit terms
have been agreed, all goods ordered will be subject to 50% deposit
paid at point of order with the balance due prior to despatch.
USA
For goods purchased in North America, prices are quoted in US Dollars
exclusive of any crates, freight, duties and overseas import taxes. Prices
in US Dollars are for products wired for use in the North America only. All
goods and shipping costs must be paid in full prior to despatch unless
credit terms have been agreed.
GERMANY
For goods purchased in Germany, prices are quoted in Euros (on
a separate published pricelist) and include freight and crates but
exclude duties and import taxes. All goods ordered will be subject
to 50% deposit paid at point of order with the balance due prior to
despatch.
REST OF WORLD
For goods purchased in the Rest of World, prices are quoted in Euros
exclusive of any crates, freight, duties and overseas import taxes. All
goods ordered will be subject to 50% deposit paid at point of order with
the balance due prior to despatch.
When using our Quickship service all orders will require 100% payment, at
point of order.
Delivery times will be confirmed once the order has been placed and deposit
paid.
Our preferred payment method is by bank transfer.
Porta Romana Limited will not accept local bank charge deductions.
Separate charges will apply for country specific import certification
requirements such as SASO, EUR1, ATR1, IECEE and Certified Invoices for
customs clearance.
Prices quoted may be subject to change without prior notice at the sole
discretion of Porta Romana Limited.
No minimum order quantity is required.
Porta Romana Limited reserves the right to discontinue items without prior
notice.
DAMAGES, RETURNS AND CANCELLATIONS
In the event of damaged or missing goods, and where liable,
Porta Romana Limited will endeavour to rectify the situation as promptly as
possible.
All damages and/or missing items must be notified within 3 working days of
receipt of the goods to our agreed shipment destination. Please include a
photograph of the damaged item and packaging.
Porta Romana Limited must be notified if goods are not due to be unpacked
within 3 days of receipt.
Porta Romana Limited will take no responsibility for damages incurred
in transit when using your own shippers or onward shipping from our
agreed delivery destination. A signature from your chosen courier on
collection confirms that they are in receipt of the order on your behalf, in
good condition, and that the boxes have been labelled in accordance with
their specifications. Your shipper should provide you with the necessary
insurance to cover your order.
Cancellation of any order once manufacture is under way, or goods returned
for reasons of unsuitability will be accepted at the discretion of Porta
Romana Limited and will be subject to a minimum returns charge of 20%
plus transport costs. Porta Romana Limited will not be responsible for return
shipping costs for goods that are no longer required.
Where goods are accepted for return, it is the responsibility of the client to
ensure that they are received in a saleable condition. Any damages incurred
will be the responsibility of the customer and will impact the return value.
Porta Romana Limited will not accept items for re-stocking later than 60
days from date of invoice.
Cancellation of any custom order will be subject to a 50% cancellation fee.
Where a customer has provided their own material or requires Porta Romana
Limited to supply furniture in a non-upholstery rated fabric, Porta Romana
Limited will not be liable for the resulting finish of the product.
COLLECTIONS
Shippers should advise us in advance of any special documentation
required and liaise with you directly regarding insurance for your shipment.
Once goods have been collected and signed for by your designated shipper,
they are no longer the responsibility of Porta Romana Limited.
All goods provided on an ex-works basis will not be subject to VAT at the
prevailing UK rate, provided that Proof of Export is given within 90 days of
invoice and/or full payment, whichever is the earlier.
Orders which have been packed ready for shipping and are not collected
within 2 weeks will be subject to storage charges.
RETENTION OF TITLE
Title of the goods (that we sell to you) shall remain vested in
Porta Romana Limited and shall not pass to you (“the buyer”) until the
purchase price of the goods has been paid in full and received by us. Until
title of the Goods passes:
· We (Porta Romana Limited) shall have authority to retake, sell or otherwise
deal with and/or dispose of all or any part of the Goods;
· We (Porta Romana Limited) and its agents and employees shall be
entitled at any time and without the need to give notice enter upon any
property upon which the Goods or any part are stored, or upon which we
(Porta Romana Limited) reasonably believe them to be kept;
· You (the Buyer) shall store or mark the Goods in a manner reasonably
satisfactory to Porta Romana Limited indicating that title to the Goods
remains vested in Porta Romana Limited; and
· You (the Buyer) shall insure the Goods to their full replacement value and
arrange for Porta Romana Limited to be noted on the policy of insurance as
the loss payee.
· Irrespective of whether title to the Goods remains vested in Porta Romana
Limited, risk in the Goods shall pass to you {the Buyer} upon delivery.
COMPANY REGISTRATION DETAILS
Company Reg. No: 3950316 Registered in England and Wales
VAT Reg. No: 164863873 Registered address: Porta Romana Limited,
Northbrook Business Park, Farnham, Surrey GU10 5EU
