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Terms of sale
GENERAL SALE CONDITIONS
FORMALIZING AN ORDER IMPLIES THE ACCEPTANCE OF THESE GENERAL CONDITIONS OF SALE
All sales are made under the conditions listed below. Any specification that does not conform to these conditions will have to be previously accepted in writing by
LYOPRO.
OFFERS
Budgets will be valid for a maximum of 30 calendar days from the date of issue.
WARRANTY AND QUALITY
All our products are guaranteed (consult the technical sheet in each case at www.lyopro.es) against any manufacturing defect. This guarantee does not cover deterioration suffe-
red by improper use or application, incorrect handling, incorrect installation when the product has been used beyond its capacity, mistreated, hit, as well as any other failure at-
tributable to the client or consumer or when the failure is due to the normal wear and tear of the parts due to its operation or installation. Any material handled by personnel not
authorized by the company is out of warranty. Small differences between our products in terms of size, color, quality or any other modification in the product will not be grounds
for a claim by the buyer. Any claim made in terms of quantity, quality or other defects will be communicated to LYOPRO, within a maximum period of 48 hours upon receipt of the
merchandise, after this period will not give rise to any claim. For the execution of the guarantee through payment or replacement, it is essential to receive the material in question
in order to be able to analyze it and determine that it is appropriate. An essential requirement in any guarantee is the presentation of the invoice and proof of payment and filling
in the corresponding RMA. LYOPRO in continuous improvement of the quality and functionality of its products reserves the right to modify or delete any of these without prior
notice without this being a reason for a claim by the client.
DELIVERY TERM
Delivery times are only approximate and without obligation, not accepting claims for damages by the customer for delayed delivery, or other claims or compensation
for breaches of contract. Failure to comply with the delivery period does not authorize the client to terminate the purchase contract without granting a reasonable
period of time to solve said delay (imports of materials and various products (60-90 days). Force majeure ( wars, revolutions, strikes, natural catastrophes, machinery
breakage, mold or die breakage, impossibility of acquiring raw materials, transport interruption, customs closure or any other official measure that may affect, etc.) gives
us the right to delay the delivery period without prior notice.Each operation is an independent expedition, even if several of them are part of the same order.
PRICES / SHIPPING
FREIGHT: The transport price conditions for outside Spain will be defined with the opening of each customer's file.
ORDERS
All orders for cut or manipulated material must be confirmed in writing (returning the order form sent by email) before they go into operation. Any order for manufacturing
and handling that exceeds €1,500, the customer must pay 50% in advance before the start of manufacturing (as a reserve). In all requests for materials that have not been
made in writing (E-mail) LYOPRO is not responsible if there is disagreement with what was requested and served. No order whose payment method is transfer will start wor-
king before receiving the receipt of payment.
CANCELLATIONS-RETURNS OF ORDERS
Returns will not be accepted after 15 days from the delivery of material. Firm orders cannot be canceled without the consent of LYOPRO.
In case of return for reasons beyond LYOPRO's control, the material will be paid with a 20% demerit (with a minimum of €10). No return of materials will be accepted without
the express authorization of LYOPRO and with the completed return sheet. In the same way, no return to postage due will be accepted if the reason for said return is a LYPOPRO
error, LYOPRO will be the one who sends its agency). No liability or claim will be accepted that exceeds the replacement of the material sent or the payment thereof at the price
at which it was purchased. No product made to measure or brought expressly for the client (that is not in regular stock) will be reimbursed, and the client is not entitled to any
claim. Any special order, made to measure, that has cuts, etc..., will not be refundable.
PROPERTY RESERVATION
The supplied goods remain our full property until paid for. The property right subsists even after the buyer has resold the product, until the debt with LYOPRO has been
cancelled.
TRANSPORT
Any anomaly of the material received or incidence of transport must be reflected in the delivery note that is signed to the carrier or you will lose the right to claim.
The client must subsequently notify us of the incident within 24 hours after delivery, not being responsible in any case if the claim is made after
to the indicated It is the responsibility of the client to exercise their actions with the carriers in case of loss, breakdown or delay of the merchandise. The client has the obligation
to examine the merchandise at the time of delivery and note any anomalies. Not objecting to the check or delivery note of the transport agency will be understood to be in
accordance with it. If the client has not given special shipping instructions, the merchandise will be sent according to our best opinion and by means of transport chosen by
LYOPRO.
PAYMENT TERMS
The payment terms will be those agreed with our clients. Payment due dates through any legally accepted payment document must be respected promptly. Otherwise,
we are entitled to charge late-payment interest, as well as losses caused by late payment. Delays in payment bring with immediate effect the cancellation of all LYOPRO
commitments to the client. The buyer is not authorized to withhold all or part of the overdue payments for not having recognized any claim, since this does not exempt him
from his commitment to pay. Any non-payment or delay in payment annuls the possibility of credit, paralyzing the supply of materials until the situation is regularized. If this
situation is repetitive, it will proceed to notify CREDIT & SURETY, canceling the credit irrevocably.
JURISDICTION
For any questions and discrepancies arising from this operation, buyer and seller expressly submit to the jurisdiction of the judges and courts of the Courts of Valencia,
waiving any other jurisdiction or reservation of ownership that may correspond.
COSTS AND EXPENSES
Legal expenses and costs, including attorney's fees and Attorney's rights, will always be borne by the contracting party that would have given rise to them due to breach of
these general conditions of sale or of the contract in general.
SUPPLEMENTARY RIGHT
This sales contract will be governed by what is agreed herein and, failing that, by the rules of the Spanish Commercial Code for sales in Spain.
LEDS Y ORDENACIÓN S.L. ( LYOPRO ) CIF: B98495526
C/ SEQUIA DE RASCAÑA, 14, NAVE 6, 46210. PICAÑA ( VALENCIA)
