It is our daily ambition to offer our retail cus-
tomers the best possible and most compre-
hensive service. Your needs are the focus of
both our internal and external efforts.
At XAL, service has four main pillars:
• Key account manager
• Project manager
• Technical support manager
• International customer service manager
They are the link between the customer and
XAL’s internal departments. Our specialist de-
partments, production, the lighting design
team, and our partners are all optimally inter-
connected. This grants you access to a global
and complete service package.
We address any concerns and are committed
to realize your specific wishes for your retail
spaces.
The customer as our focus
Key Account Management
Purchasing
Partners
After sales
Lighting
design
support
Project
manager
Technical
support manager
Key account
manager
Int. customer
service
manager
XAL
costumised
solutions
Lighting
designers |
architects
Production
planning
Legal
department
Customer
Key Account Management
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