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WARRANTY
TERMS
P.U.K. Italia Group guarantees the performance of its products only and exclusively in relation
to how they are used, their destination and application as explicitly specified.
THE WARRANTY OF THE PRODUCTS HAS A 5 YEAR VALIDITY
STARTING FROM THE DATE OF DELIVERY TO THE PURCHASER.
Any claims must be forwarded in writing to P.U.K. Italia Group together with a copy of the
purchase invoice complete with delivery date, description of the fault and number of products
that are faulty.
P.U.K. Italia Group, according to its indisputable choice will arrange either to repair or replace
them within a reasonable period of time from the claim. Returned faulty goods will be
accepted by P.U.K. Italia Group only if previously authorised in writing, correctly forwarded,
suitably packed and with transport prepaid.
This guarantee does not cover further expenses sustained by the Purchaser consequent to
the faulty condition of the products; in particular P.U.K. Italia Group will not bear the cost of
collecting the faulty products from customers (including cost of dismantling) and forwarding
of replacement products to them.
Any responsibility on the part of P.U.K. Italia Group is explicitly excluded in the following
cases:
• use, assembly and/or improper or unreasonable maintenance of the products, and/or
their correct preservation:
• if damage or bad functioning is caused by work carried out on productswithout prior
written authorisation from P.U.K. Italia Group (e.g. disassembly, alterations,
substitutions, etc.);
• if the quality and performance have been compromised by the addition of accessories
not approved by P.U.K. Italia Group.
This guarantee includes and replaces every other possible responsability stemming from
the products supplied, no matter how it originated: in particular the Purchaser cannot claim
damages, reduction in prices or cancellation of the contract. In no case will P.U.K. Italia Group
be responsible for indirect damage or loss of profit.
The Law Court in Monza is the sole competent Court for any disputes.
