GENERAL CONDITIONS OF SALE
ORDERS
The order implies the full acceptance of these our conditions of sale, to which NO derogation can be allowed, unless expressly agreed in writing. It
is irrevocable passed twenty-four hours from the moment CONTE GROUP s.r.l. shall communicate the confirmation; therefore, the parties expressly
agree that, upon expiry of this period, the purchaser will still be obliged to accept the delivery and to make the full payment, according to the
terms, the terms and conditions provided for the confirmation document. Orders passed to intermediaries, sales agents or directly in the farm,
come from CONTE GROUP s.r.l. taken with the specific clause “unless approved by the seller.” Any requests for sizes or particular products will be
evaluated from time to time.
ORDER CONFIRMATION AND DELIVERY
CONTE GROUP s.r.l. will send each order confirmation indicating the approximate delivery time to the Customer, from the date of confirmation,
noting the agreed terms of payment and any other conditions. The goods travel at risk of the purchaser even if sold free port.
Therefore it is entitled to the recipient the care and the responsibility to verify the status of the material at the time of delivery and to forward
any complaints to the carrier simultaneously. Delivery dates are not in any event mandatory, but merely indicative. Any delays can’t therefore
constitute reason for waiver or modification of the specified agreements on commission or in any event recourse against the manufacturer.
TRANSPORT
The goods are delivered free destination port for amounts in excess of € 400,00 net. For lower amounts, a transport contribution conventionally
determined in € 25,00 will be charged on the invoice.
PRODUCTS
The products are those published and specified by type in the current catalog. On the basis of technological updating or in order to improve the
product, CONTE GROUP s.r.l. may make any change to its products, without obligation to notify them to the purchaser.
The dimensions of the products are expressed in centimeters; the production is of the manufacturing type and can determine a small tolerance in
the indicated dimensions, in width, in height and in length.
Where it is necessary for the realization of a manufactured product having gluing, the same will be carried out preserving the comfort.
The mattresses and pillows range consists mainly of ecological and viscoelastic polyurethanes; it may have over time a natural oxidation (light
color change), but this possibility does not alter the product properties.
NON STANDARD SIZES AND TIMES OF DELIVERY
Requests for products with non-standard sizes and finishes will be evaluated from time to time by CONTE GROUP s.r.l.; where it is possible to satisfy
these requirements, the additional cost and the approximate times of delivery will be communicated.
PRICE LIST
The prices indicated on the current price list do not include VAT and represent the suggested prices from CONTE GROUP s.r.l. to its dealers.
GUARANTEE - COMPLAINTS - RETURNS
CONTE GROUP s.r.l. guarantees its products according to the European Directive 1999/44 / CE carried out in Italy by Legislative Decree No. 24/2002
which refers to a guarantee of two years, if the product is described fiscally as sold to private.
The guarantee protects any hidden defects of the product, with the exception of defects caused by improper use (knocks, cuts, wrong washes,
mould and stains of any kind and type) and/or by a poor maintenance management. For specific contractual provisions in order to manufacturer’s
guarantee, complaints and returns it expressly refers to the provisions in the “Guarantee Certificate”, delivered at the time of purchase.
In case of non-compliance of any kind, the complaint must be forwarded in writing no later than 5 days after receipt.
The recognized defective goods will be replaced with the same or with the same characteristics. The responsibility of CONTE GROUP s.r.l., in relation
to defective products, does not extend in any case more than the replacement of the defective goods; will not be accepted requests for damages
or penalties of any sort. Returns for any reason must be authorized by CONTE GROUP s.r.l.; the return necessarily implies a suitable packaging and
a definition of causal with acceptance by the company. We do not accept return merchandise without prior authorization by CONTE GROUP s.r.l..
PAYMENTS
The payment methods are agreed at the time of order, in written form. Each consignment is to be considered independent of the others to the
effects of the payment. The delay in payment by the purchaser authorizes CONTE GROUP s.r.l. to suspension of any other delivery. Any dispute
arise between the parties, also relating to the permitted and accepted guarantees, will not lead any extension of the agreed payment terms, nor
the right to suspend or modify them, and any action of the Client can’t be considered prosecutable if the same will not try to be up to date with
payments.
DELAY IN PAYMENT
In case of delay in payment, it will apply the commercial interest for late payment, as required by law. In case of a dispute, the buyer has no right to
delay or refuse payment of supplies due. Sales with deferred payment are made with reservation of ownership by the manufacturer until payment
obtained.
WORK ACCOUNT
CONTE GROUP s.r.l. accepts commissions “work account” only on solid color fabrics and in any case not on leather goods. CONTE GROUP s.r.l.
reserves, in any case, the right to consider exceptional requests and formulate estimates relating to delivery times and costs.
STRUCTURE
The structure of the beds are made of plywood or chipboard. The padding in high density polyurethane, are coated in an adhesion fabric. If the
model provides, the removable cover of the bed is guaranteed both in the fabric version than in the leather.
LEATHERS AND FABRICS
The leathers with which the CONTE GROUP s.r.l. products are made come from the best cattle farming. The selected leathers are treated in tannery
with modern techniques of color and processing. The signs such as wrinkles and scars, show the value of natural leathers; each bed or leather
complement has particular features as each mantle used for its realization has a different story of the others that it is possible to perceive by the
natural signs impressed on the surface (scars, veins, shadows, scratches, reflections and shades of natural wrinkles ) that the tanner deliberately
keeps intact to preserve the naturalness of the article. We advise you not to expose the articles made of leather near heat sources and avoid direct
exposure to sunlight; this, to prevent the loss of the original color of the coating. The textile samples is available with over 300 fabrics that include
various shades of color, stain-resistant and washable fabrics, eco-leather, velvets and linens.
BED LINEN
Our linen is exclusively made of the accurate packaging and the wide possibilities of personalization of the articles. More than 500 variants of color,
are available, matched between them. The fabrics used are: linen, satin, cotton and velvet. The textile samples also includes: pillows, rolls, plaid,
duvets and duvet covers.
USE OF TRADEMARK AND DISTINCTIVE ELEMENTS
The use of the trademark, logo and the domain name given on the basis of any specific contractual agreements in writing, it is to be understood
strictly limited to what is established in them.
Any substantial misuse and abuse in any case contrary to the principle of fairness and good faith, represents a violation of civil law and special
ones in the field of industrial property (Legislative Decree. No. 30 of 2005 “Code of Industrial Property”) and, as such, they are prosecuted and
sanctioned. The exclusive ownership of the economic exploitation rights from its products is only up to the owner of the mark and, therefore, the
sale is prohibited through channels- also advertising- not specifically authorized.
PRIVACY
The personal data requested during the placing order are collected and processed to meet the expressed demands of the purchaser and will not
in any case and for any reason sold to third parties. CONTE GROUP s.r.l. srl guarantees its customers the compliance with rules on the processing
of personal data covered by the Privacy Code of LD 196, 30.06.03. The holder of the data treatment is CONTE GROUP s.r.l. srl. The customer may
request, as required by the mentioned law, the confirmation of the existence of data, their vision, integration, updating and deletion.
JURISDICTION
The resolution of any dispute relating to this contract shall be referred, conventionally and exclusively, to the competent Judicial Authority within
Altamura (BA).
