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| ROGER PRADIER - WARRANTIES
Roger Pradier® warranties
25 year anti-corrosion warranty
The Roger Pradier® company commits itself to replace any faulty part that shows sign of corrosion in a period of 25 years from the date of
acquisition by the final client, upon presentation of the purchase invoice.
The guarantee applies only to the aluminium part of Roger Pradier® products installed above ground in accordance with industry standards and
with the original surface treatment being intact.
Exclusions: products that are scratched, scored, covered with silicone, cement, or any other material, or that have suffered collision or various
chemical treatments. This guarantee also excludes any phenomenon that may modify the aspect of the covering over time, natural dirt, deposits
of all types, etc…
The warranty requires the product(s) to be returned to the factory. No exchange prior to that return can be considered.
Roger Pradier® will only replace the damaged part and not the whole appliance; transport, dismantling and installation costs are excluded.
The Roger Pradier® company reserves the right to analyse or to have analysed, by any method of its choice, the damage caused by corrosion, in
order to determine the reliability and the conditions of the said damage.
In any event, this guarantee does not apply to the various electrical components and accessories of the product.
5 year technical warranty
Other than the specific 25 year anti-corrosion warranty, Roger Pradier® products are guaranteed for 5-years. The technical warranty covers over
a 5-years period from the date from the acquisition date by the final client, upon presentation of the purchase receipt. This warranty shall only
apply to products installed according to current practice and which are used in conformance with our recommendations. Any intervention or
modification made to the product and its components is expressly excluded from this warranty.
The warranty requires the product(s) to be returned to the factory. No exchange prior to that return can be considered. Roger Pradier® will only
replace the affected component(s) and not the whole appliance; transport, dismantling and installation costs are excluded.
Roger Pradier®’s sales commitment
- A century’s worth of experience as a French manufacturer of outdoor lighting devices
- Widely acknowledged expertise
- A culture of quality
- External inspections
- International certifications. Refer to the US catalogue for UL-certified references.
WARRANTIES - ROGER PRADIER |
