2 3 8
Warranty
MasterConnect
Master
Master Value Spots
CorePro
Classic LED
Master UE
MasterConnect
Master UO/HO
Master Value UO/HO
CorePro
* Warranty only for component in Philips System.
For more information, see Philips warranty Policy.
5
5
3
3
3
3
2
-
5
3
5
1
5
5
5
2
2
7
5
5
5
3
20.000
20.000
20.000
8.000
8.000
61.320
43.800
43.800
43.800
20.000
This document sets out the warranty policy of the
Keylight (sales) organization (‘Keylight’) from which
you (‘Purchaser’) purchase your components.
This policy is applicable only to Keylight branded
components (‘Products’) sold in Europe and installed
from March 2015 onwards. Warranty conditions on
previously installed products remain unchanged.
This warranty policy is subject to the provisions set
out below and is subject to the attached terms and
conditions (‘Warranty Terms and Conditions’). This
warranty policy only applies if referred to in a sales
agreement between Keylight and the Purchaser and
will replace the standard warranty clause provided
in the Keylight general terms and conditions of sale.
A. Warranty period
Subject to the provisions as set out in the Warranty
Terms and Conditions, Purchaser receives the
warranty for the applicable period, as described
in the table on the right. Derived or co-developed
products may have different warranty periods
and conditions. These prevail above the periods
mentioned in the table.
B. Special conditions
•
Warranty period starts from date of installation,
but will never start later than six (6) months after
the date of manufacturing of the Product.
•
Warranty period is based on a maximum 1000
hours per year for ‘Other Lamps’ and 4000 hours
per year for all other products.
•
Product has to be applied in accordance to
Keylight specification and guidelines, and with
usage in accordance to IEC switching cycles.
•
Purchaser has to provide complaint info (i.e.
system used, installation date); no upfront
registration is required.
•
Compensation is product for product for all
confirmed failures; no minimum threshold
applies; labour costs are not covered. (De)
mounting, (de)installation, removal and
replacement of Products, structures or other
parts of Customer’s facility, decontamination,
and re-installation of (Defect) Products are not
covered by the warranty provided hereunder.
Customer will be responsible and shall bear
the costs for these activities, including costs of
access for remedial warranty efforts by Keylight.
Fortimo LED, SLM, SLM flex, DLM, DLM flex
Fortimo LED Strip, LED Line
Core LED line
Fortimo LED Twistable (TDLM)
Fortimo LED Disk, Integrated Sot, DLMi
Certaflux LED Strip, LED Line
Certaflux DL-S
See dedicated leaflet
Xitanium
CertaDrive
TrustSight LED Converter
Battery set
LED module
LED Lamps & LEDtube
Driver
Driver
LED
LED Lamps
LED Tubes
Yrs*
Yrs
Yrs
Yrs
Yrs
Yrs
Total warranty hours
Total warranty hours
Led Lamp
LED Tube
