ELSTEADLIGHTING.COM EXTERIOR CATALOGUE
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1. The warranties mentioned cover all light fxtures in the Norlys brand.
2. The Producer does not bear any further liability and is not responsible for consequential loss,
additional costs as a result of damages, additional costs for any mounting and dismounting of the
lighting, delivery of the lighting to the Producer, sending back product not qualifed to be covered by
warranty, and responsibility of damages caused by unprofessional installation of the outdoor lighting.
3. Liability of the Producer is limited to the value of the product.
4. The warranty covers the following:
• anti-corrosion protection of light fxture elements – the warranty periods, which are determined by
design version, are listed in the table below:
Product types
Warranty period
Wood parts on products
2 years
Products / parts with outsourced casting or fnishing processes
3 years
Die-cast aluminium, Extruded aluminium, Painted steel
5 years
Galvanised steel products
8 years
Copper elements, 316L Marine Grade stainless steel
10 years
N.B. electrical components have 5 years warranty. PIR sensors have 2 years warranty.
5. WARRANTY EXCLUSIONS:
The warranty does not cover the following:
• Products damaged in transport.
• Improperly used products.
• Products installed inconsistently with the attached instruction manual.
• Products powered by electrical voltage diferent from that specifed in the instruction manual.
• Products used with light bulbs with power exceeding that specifed in the instruction manual.
• Damaged products due to power surges or discharges in the electrical network.
• Products damaged by forces of nature and natural disasters.
• Products installed in foodlands.
• Products used without protection from faeces of household animals (cats, dogs, etc.).
• Products mechanically damaged by the user when the integrity of the protective layer is broken
(scratches, bends, dents, cracks, etc.).
• Products damaged by aggressive chemical agents.
• Products with cracks, local stains, resin leaks, or reduced UV resistance of polycarbonate lamp
shades resulting from natural aging of the materials used in production (Scandinavian wood, PC
lampshades).
6. GENERAL TERMS OF USE:
• We strongly recommend that the products are installed by a qualifed electrician.
• Freestanding light fxtures should be installed to the ground with appropriate Norlys anchors.
• Do not wash the fxtures with strong (abrasive) cleaning agents or chemically aggressive liquids
(specifcally solvents).
• Do not clean with a pressure washer or high powered washer jet.
• Condensation is a natural phenomenon that occurs in certain atmospheric conditions. Moist
warm air and cold meet and cause condensation of water inside the lamp/glass.
• All products are manufactured using high quality materials and designed for many years of
service, providing the unit is cared for regularly as defned below under “Care Instruction”.
NORLYS WARRANTY TERMS
& CONDITIONS
Products / parts with
outsourced casting or
fnishing processes
against severe corrosion
316L Marine Grade
Stainless Steel
products
against severe corrosion
All wood parts on
products
against structural failure
ALL NORLYS PRODUCTS HAVE
NO LOCATION EXCLUSIONS
AND CAN BE USED RIGHT UP
TO THE COAST.
Die-cast aluminium
and painted steel
products
against severe corrosion
Galvanised steel
products
against severe corrosion
All copper parts on
products
against structural failure
(Once installed, copper will immediately start to
develop a natural patina, darkening over time)
