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All orders are accepted by CHRISTOPHER HYDE LIMITED (the Company) subject to the Conditions of Sale set out below and, unless otherwise specifically
agreed in writing on the Company documentation by an authorised representative of the Company. These Conditions of Sale override and exclude any other
terms stipulated or incorporated or referred to by the Customer, whether in the order or during any negotiations or any course of dealing established between
the Company and the Customer, and constitute the entire understanding between the Company and the Customer for the sale of products. All descriptions
and illustrations contained in this catalogue, supplemental catalogues or price lists or otherwise communicated to the Customer are intended to present merely
a general idea of the products and nothing contained in any of them shall form any part of the contract between the Company and the Customer.
Prices
Prices quoted exclude Value Added Tax which will be charged at the applicable rate at the date of despatch. Whilst every endeavour will be made to maintain
quoted prices the Company reserves the right to effect changes without prior notice at any time before despatch. Any Products which are despatched will
be invoiced at the prices ruling at the date of order.
Ordering
Orders may be verbal, by telephone or facsimile or e-mail. Written confirmation of a telephone order is required within 3 days and must be marked “Confirmation
Only” to avoid duplication. To assist prompt despatch please use the the Company Product numbers as shown in the catalogue. All prices, offers, and
guarantees apply to the United Kingdom Mainland only. The Company reserves the right to decline to trade with any company or person. In addition, and
notwithstanding any other provisions of these conditions of sale, the Company may decline to accept any order, whether or not payment has been received,
by giving notice of non-acceptance to the Customer by facsimile or telephone within 24 hours (excluding weekends and public holidays) of receipt by the
Company of an order. In the event that the Company declines to accept an order in respect of which payment has been received, the full amount of such
payment will be refunded.
Stock Levels
The Company executes orders to the Customer’s exact requirements. Subject to stock availability, the Customer may place orders for any quantity of Products,
however large or small. To the extent that orders with cash cannot be met completely ex-stock any balances of such orders will be despatched at the earliest
opportunity. When appropriate the Company will submit proforma invoices.
Delivery
All deliveries within the United Kingdom will be made by the method of the Company’s choice unless an alternative method with such charges to be levied has
been agreed by the Customer and the Company. The Company reserves the right to levy charges on items which require special handling and/or packaging.
Delivery will be made to the address stated on the Order confirmation.
Inspection, Transit Delays and Non-Delivery.
THE CUSTOMER MUST REFUSE PARCELS DELIVERED IN A DAMAGED CONDITION.
THE CUSTOMER MUST INSPECT THE PRODUCTS ON DELIVERY and shall within 3 days of delivery give written notice to the Company with details of
any defect in the Products or of any other complaint which the Customer may have in relation to the Product. If the Customer fails to give such notice, the
Products shall be conclusively presumed to be in all respects in accordance with the contract and free from any defect which would be apparent on reasonable
examination, and the Customer shall be deemed to have accepted the Products accordingly. In the event that the Customer establishes to the Company’s
reasonable satisfaction that the Products are not in accordance with the contract or are so defective, the Customer’s sole remedy in respect of such non-
accordance or defects shall be limited as the Company may agree with the Customer to the replacement of the Products; refund of the purchase price and
freight charges or, where sums are owed by the Customer to the Company, the issue of a credit note against return of the Products. Queries regarding
shortages of Products must be made within 3 days and the Customer is advised to contact the Company if neither the Products nor an invoice in respect of the
Products are received within 14 days of ordering. All queries should include the invoice number and the Company’s Packing Note The contents together with
the original packing material should be held for inspection by the Company’s representative. In no circumstances shall the Company be liable to compensate
the Customer in damages or otherwise for non-delivery or late delivery of the Products or any of them for whatever reason or for any loss consequential or
otherwise arising from non-delivery or late delivery.
Passing of Risk and Property
Risk of loss of or damage to the Products shall pass to the Customer at the time of delivery. The property in the Product shall not pass to the Customer until
all sums due or owing to the Company by the Customer on any account have been paid, and until payment the following provisions of this paragraph shall
apply. Except where full payment is made in cash, the whole of the price shall not be treated as paid until any cheque or other instrument of payment given
by the Customer has been met on presentation or otherwise honoured in accordance with its terms. If the Customer defaults in the punctual payment of any
sum owing to the Company then the Company shall be entitled to the immediate return of all Products sold by the Company to the Customer in which the
property has not passed to the Customer, and the Customer hereby irrevocably authorises the Company and its employees and agents to recover the Products
and to enter any premises of the Customer for that purpose. Demand for or recovery of the Products by the Company shall not of itself discharge either the
Customer’s liability to pay the whole of the price and take delivery of the Products or the Company’s right to sue for the whole of the price.
Warranty
The Company warrants that it will, at its option, replace Products supplied by the Company in which under proper use defects appear, or repair the same,
or refund the purchase price thereof, subject to the claim being made in writing to the Company within 12 months after despatch provided that Products or
parts to which the claim relates are returned to the Company within that period suitably packaged and in accordance with any particular instructions which
the Company may have notified to the Customer at the time of supply. Returned Products or parts must be accompaanied by the advice note stating the
original invoice number in respect of the Products and the nature of the claimed defect, together with such further information as the Company may at the
time of supply have stipulated. This warranty shall be in lieu of any warranty or condition implied by law as to the quality or fitness for any particular purpose
of the Products except any implied by law which by law cannot be excluded.
conditions of sale
