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GENERAL CONDITIONS OF SALE
BENEITO FAURE S.L reserves the right to make the variations it deems
appropriate to its products, not being responsible for the possible
erroneous information that appears in the catalog.
RATE
For any type of order the rate and conditions in force at the time of
receipt of the order will apply. The rate will be sent via email to all
customers in the BENEITO FAURE database and will be updated
whenever necessary. Prices do not include VAT if recycling rate.
ORDERS
Orders must be sent via email. No order will be placed by phone or any
other means. The quote of the material to be made to measure will be
sent to the customer for acceptance and will not be processed prior
receiving the copy signed for acceptance.
RETURNS
To make any return, the authorization must be requested from BENEITO
FAURE. The return of the material must be communicated by e-mail
indicating the customer's name, the reason of the return, the date of
purchase, the number of units and the reference of the product to be
returned. It is mandatory to attach a copy of the purchase invoice. The
acceptance of the return does not imply the definitive acceptance of it.
The return will be definitive only after the subsequent verification and
analysis of the product by our technical department. Returns of
merchandise will only be accepted if in perfect condition for sale and in
the original packaging in good condition. The packaging label must also
be intact. Returns will not be compensated by an economic amount and
must be sent by means of the client's transport. The return of material
may be compensated by prior order and with the authorization of
BENEITO FAURE. The return of the products made to measure or
previously processed by the technical department due to the customer's
request, will not be accepted.
TRANSPORT
Unless other transport terms are agreed, the merchandise will travel on
behalf of those purchased with the EXWORKS conditions. Likewise,
BENEITO FAURE will o�er a delivery time for each territory, this being
always approximate. The company will not be responsible for possible
alterations or delays on this time caused by causes outside the
company.
DELIVERY TERM
The availability terms o�ered by BENEITO FAURE are always
approximate and may be subject to variations. These possible variations
in the terms will not imply the acceptance of the responsibility or
penalties for the delay by BENEITO FAURE.
CLAIMS
On the delivery note of the carrier, any visible anomaly must be recorded
and, after having reviewed the material, communicate in writing to our
o�ces the incident within 24 hours of receiving the merchandise. Once
this time has elapsed, the company will not be able to take charge of the
claim because it is not in time for the transport agency. For other types of
claims, you must contact our o�ces by written email. The product that
does not work correctly will be replaced by the same article or another
with the same characteristics. In no case will we be responsible for the
costs of labor that may be caused by the malfunction of a product in our
catalog.
WARRANTY
BENEITO FAURE guarantees that the products sold are in perfect
condition. The warranty will cover the repair or replacement of the
product (under the decision of BENEITO FAURE) and it will be necessary
to send the incident by email. The product warranty is in its packaging.
The technical department of BENEITO FAURE will be the only one
authorized to determine if it is a manufacturing defect, after receiving the
incident and the sales invoice in writing for prior verification. B E N E I TO
FAURE quantifies the warranty time considering the date of the
customer's purchase invoice and not on the hours of operation of the
product.
The WARRANTY will not be covered:
1. If the product has been previously handled.
2. It is not installed according to the instructions.
3. If the ventilation of which is not adequate.
4. Problems with partial or total payment by the client.
JURISDICTION
In any discrepancy or dispute, both parties will submit to the jurisdiction
of the Judges and courts of Barcelona.
PROPERTY RESERVATION
BENEITO FAURE reserves the right to own all the materials that it supplies until the buyer has paid the total amount thereof.
The requested goods are supplied under reservation of ownership in favor of BENEITO FAURE
The client is obliged to cooperate and take all steps necessary or desirable, and to propose or need to BENEITO safeguard their ownership of the goods. The serve of domain
remains even in the event that the client had accepted and recognized credits against BENEITO or had established a system of accounts between them. The transformation or
improvement of goods on which BENEITO has reserve domain, does not give property to client or manipulative. In case of union, transformation and/or accession of goods under
domain's reserve to thirds, subsist the domain's reserve in proportion to the value that the goods subject had to domain's reserve before to accession. The client may sell the
goods subject to domain's reserve in the ordinary course of business, provided those no breach his payment obligations to BENEITO. Upon a resale of goods subject to domain's
reserve, occurs automatically the transfer to BENEITO of credits arising of that sale to the seller, and any other credit arising in the case of compensation for loss of thing, tort-
contract, etc. in such cases, the client is obliged to BENEITO to provide all information and documentation necessary for the claim of the subrogated credits. In case of default by
the client, in particular, in the case of late payment, or if a declaration of bankruptcy of the client, BENEITO claim by notifying the client, in possession of the goods, being obligated
to BENEITO to provide all information and documentation necessary for the claim of the subrogated credits. In case of default by the client, in particular, in the case of late
payment, or if a declaration of bankruptcy of the client, BENEITO claim by notifying the client, in possession of the goods, being obliged it to give them. If before performed the pay
of total price, the goods sold were a�ected by some lien or lock, the client shall be obliged to sate explicitly in the diligence of the embargo, that the goods are owned by BENEITO
and if, despite this, were seized, must facilitate to BENEITO the exercise by the relevant third domain action, whose expenses will be paid by the client.
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