a clean cloth or paper napkin. Repeat the procedure until the stain stops producing
dirt and disappears. Under no circumstances should you scrub the stain, as this will
spread it and further damage the surface of the pile.
Rinse the surface with a clean cloth moistened in lukewarm water and place a
thick dry cloth or paper napkin over the area, pressing it down with a heavy object.
Change the cloth or napkin once or twice and then let the area fully dry.
b. For oil-based stains
Moisten the corner of a towel with a small amount of dissolvent product (alcohol,
acetone, thinner...) and apply the towel to the stained area. Do not pour the dissolvent
directly onto the plush, as this could damage the carpet’s support or adhesive. Apply
the product from the outer part of the stain, inwards, to avoid spreading. Once the
stain has been removed, dry the fibres with kitchen towels or with a hair dryer.
Don’t forget to use gloves to avoid possible skin irritations.
c. Some stains require a patch test on a small area of the stain using water and soap
or dissolvent in order to determine the most suitable treatment.
d. We recommend the use of soaps or neutral detergents (neither alkaline nor those
with a high PH) in order to avoid any alteration in the color of the carpet.
e. If you are unable to remove the stain using the methods we recommend, we suggest
you contact a professional carpet cleaner, who will provide the correct products and
procedures with which to clean your carpet.
1 Any liquid that is spilled on the carpet will trap
dust particles found in the pile and will seal them on
the surface. Therefore, it’s essential in order to prevent
stains, that you vacuum the carpet regularly and act
quickly when any liquid is spilled on the surface.
2 It’s important to note that certain domestic cleaning
products, such as bleach, rust removers and oven
cleaners are very aggressive and can discolour or
damage the fibres of your carpet. The use of ammonia
is only recommendable in small quantities when diluted
in plenty of water.
3 The golden rule is to act quickly. It’s vital not to
let the stain dry before removing it. The first step is
removing the excess from the spillage: if it’s a solid, use
a teaspoon or the tip of a knife; if it’s a liquid apply
a paper napkin or a clean cloth. Once the excess has
been removed, follow these instructions:
a. For water-soluble stains.
Apply a sponge or damp towel dipped in a solution of
water with soap specifically designated for wool over
the stained surface and remove the excess moisture with
Stain removal
e. Si no consigues eliminar la mancha utilizando los procedimientos que te
hemos recomendado, no dudes en contactar con un profesional en la limpieza
de alfombras, él dispondrá de los productos y los procedimientos para limpiar tu
alfombra.
d. Recomendamos emplear siempre jabones o
detergentes neutros (no alcalinos o con un ph alto)
para evitar que el color de la alfombra se vea afectado.
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